That is how a company I was working with recently described their effectiveness at driving change. Its the primary job of leadership to drive change; not just keep the ship afloat. They have a sense of urgency, they work very hard, they are aligned. Their people understand how to start, solve and implement changes that will create improvement. As a senior leader, accountability falls to you to feather the balance between creating stability and change. A few reminders:
- Don’t punish success. Focus and finish to realize business improvement before adding more projects
- Don’t overload your staff with sheer volume of “change” projects
- Do you have the right foundation of work done? Don’t bother adding features on an unstable platform When some of the trading platforms like Blue Ocean via Robinhood and Schwab went dark during the recent market sell off, no one wanting to exit a position cared about what new features were being added